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PRIVACY POLICY

Effective Date: August 8, 2024
SYAN ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please refrain from using our services.

1. Information We Collect
1.1 Personal Information

We collect personal information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This information may include:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information

  • Any other details you choose to provide

1.2 Non-Personal Information
We automatically collect certain non-personal information when you access our website. This may include:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Information about how you interact with our site

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your website usage. Cookies are small data files placed on your device that enhance your browsing experience. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our website may not function properly without them.

2. How We Use Your Information
We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders

  • Communicating with you about your account or transactions

  • Responding to inquiries and providing customer support

  • Sending promotional materials and other communications (with your consent)

  • Improving our website and services

  • Monitoring and analyzing usage trends to enhance your experience

  • Preventing fraudulent transactions and ensuring website security


3. Sharing Your Information
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
3.2 Legal Compliance
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., courts or government agencies).
3.3 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
3.4 Consent
We may share your information with third parties when we have your explicit consent to do so.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise any of these rights, please contact us at syan.jewelryhouse@gmail.com. We will respond to your request in accordance with applicable laws.

6. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without parental consent, we will take steps to remove it from our records.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@syanjewelry.co

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