Effective Date: August 8, 2024
At SYAN, we strive to ensure a seamless shipping experience for all our customers. Please review the details of our shipping policy below.

Shipping Destinations
SYAN offers shipping across the United States. Please note that certain regions may not be eligible for shipping due to logistical or regulatory constraints.

Shipping Methods
We prioritize providing the best available shipping solutions at the time of your order. Typically, we offer one shipping method per order; however, the carrier and method may vary depending on current circumstances and efficiency.

Processing and Shipping Time
Our standard processing and shipping times are typically between 3 to 5 weeks. For faster delivery options, please contact us at contact@syanjewelry.co. This timeframe includes both order preparation and transit time, and may vary based on:

• The availability of items in stock.

• Our current workload.

• The destination address.

External factors such as holidays or global events like pandemics may also impact shipping times. We appreciate your patience during such circumstances.

Shipping Costs

• Shipping will be calculated at checkout.

​

Order Tracking
Once your order has been shipped, we will provide you with a tracking number. This allows you to monitor your package's journey from our facility to your delivery address.

Lost or Damaged Items
SYAN is not responsible for any items lost or damaged during the shipping process. If an issue arises during transit, we recommend contacting the carrier directly to resolve the matter.

 

Signature Requirement

For security and peace of mind, all orders require a signature upon delivery. This ensures that your valuable purchase reaches you safely.

Contact Us
For any further questions or concerns regarding our shipping policy, please contact us at contact@syanjewelry.co